Our approach to service is unlike many agencies. We custom design each client team to suit the specific needs and business objectives of the brand and its challenges. Most large agencies with full-time account teams can only draw from their internal resources. They assess the skills and client load of existing account members and put together a team. This ready–to-wear approach is the industry standard and promotes agency efficiency. We take another position.

We assess what sort of skill set and experience is needed to deliver the best results. We look outside our own business to source the best talent – tapping into a wide pool of consultants with the perfect background. We feel this type of servicing provides our clients with the confidence that they have a fully-dedicated, well-appointed team.

Kylie Robertson

Account Principal

President of RS, Kylie has more than 20 years of experience working with travel and tourism brands. She founded the agency in 2003 after more than 10 years working in travel-specific PR agencies and in-house at several brands...

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